On January 31, 2017, a guest who checked out of Unit 324 on February 26, 2016, eleven months prior, posted a review on VRBO.com under listing number 273113 (unit 324). Because the review contained false statements, we are providing the email correspondence between the Owner and guest regarding the subject of her complaint. Because a picture is worth 1,000 words, we are posting the images below to document the facts as they occurred.
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